Global Translate - Privacy Policy

This Privacy Policy describes how Global Translate collects, uses, and shares information about you when you use our mobile application (the "App") and our services (collectively, the "Services"). By using the Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us when using the Services. For example, we collect information when you create an account, communicate with us, participate in a survey, or otherwise interact with the Services. This information may include:

Account information, such as username, email address, and password when you choose to create an account
Profile information, such as your name and language preferences
Communications you send to us, such as feedback, questions, or support requests
Information you provide when participating in any surveys, promotions, or other features of the Services

1.2 Information We Collect Automatically

When you use our Services, we automatically collect certain information about your access to and use of the Services, including:

1.2.1 Usage Information

We collect information about how you use our Services, such as the features you use, the actions you take, the languages you translate from and to, the text you translate, the frequency and duration of your use, and the time and date of your visits.

1.2.2 Device Information

We collect information about the device you use to access the Services, including the hardware model, operating system and version, unique device identifiers, network information, and other device-related information.

1.2.3 Location Information

We do not collect precise location information about you unless you explicitly grant us permission to do so through your device settings. If you choose to enable location services for the App, we may collect your approximate location to provide location-based features, such as translation of local signs or menus.

1.2.4 Camera and Photo Library Access

If you use the photo translation feature, you may grant the App access to your device's camera or photo library. We only access photos you explicitly select for translation and do not access or collect your entire photo library without your permission.

1.2.5 Voice Input

If you use the voice input feature, we collect the audio data you provide through this feature solely for the purpose of converting it to text for translation. We do not store your audio data after processing unless required to provide the Services or as required by law.

1.3 Information Collected by Cookies and Similar Technologies

We use cookies and similar tracking technologies (such as pixels, web beacons, and device identifiers) to collect information about your use of the Services. Cookies are small data files that are placed on your device when you visit a website or use an app. We use the following types of cookies:

Essential cookies: These cookies are necessary for the Services to function properly. They enable you to navigate the Services and use their features.
Analytics cookies: These cookies help us understand how users interact with the Services by collecting information about the number of visitors, the pages visited, and other usage patterns.
Functional cookies: These cookies allow the Services to remember choices you make (such as your language preferences) and provide enhanced, more personalized features.

You can control cookies through your browser or device settings, but please note that disabling certain cookies may affect the functionality of the Services.

2. How We Use Information

We use the information we collect to provide, maintain, and improve the Services, develop new features, and protect Global Translate and our users. Specifically, we use the information for the following purposes:

To provide and improve the Services, including personalizing the Services to your preferences
To process and complete translations
To understand how users interact with the Services and analyze usage trends
To develop new features and functionality
To communicate with you, including sending you technical notices, updates, security alerts, and support messages
To respond to your comments, questions, and requests
To provide customer support
To detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of Global Translate and our users
To comply with applicable laws, regulations, and legal processes

3. How We Share Information

We do not share your personal information with third parties except as described in this Privacy Policy.

3.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as cloud storage providers, analytics providers, and customer support services. These service providers are authorized to use your information only as necessary to provide these services to us and are contractually obligated to protect the confidentiality and security of your information.

3.2 Translation Service Providers

To provide translation services, we may share the text you submit for translation with third-party translation service providers. These providers are contractually required to use your information solely for the purpose of providing translation services and to implement appropriate security measures to protect your information.

3.3 Legal Requirements

We may disclose your information if we believe that such disclosure is necessary to comply with applicable laws, regulations, legal processes, or governmental requests. We may also disclose your information to protect the rights, property, or safety of Global Translate, our users, or others, including to prevent or investigate possible wrongdoing in connection with the Services.

3.4 Business Transfers

If Global Translate is involved in a merger, acquisition, financing, reorganization, bankruptcy, dissolution, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

3.5 Aggregated or Anonymized Information

We may share aggregated or anonymized information that does not identify you with third parties for various purposes, including research, analytics, and marketing.

4. How We Store and Protect Information

4.1 Data Storage and Retention

We store the information we collect about you on secure servers located in various countries. The information may be transferred to, stored, and processed in countries other than the country in which you reside, where data protection laws may be different from those in your country.

We retain your information for as long as necessary to provide the Services to you and to comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of information and the purpose for which it was collected. When determining retention periods, we consider the potential risk of harm from unauthorized use or disclosure of your information, the nature and sensitivity of the information, the purposes for which we process the information, and our legal obligations under applicable law.

4.2 Security Measures

We take reasonable measures to help protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. These measures include administrative, technical, and physical safeguards, such as:

Encryption of data in transit and at rest
Secure storage of sensitive information
Access controls to limit who can access your information
Regular security assessments and audits
Employee training on data security and privacy

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. If you believe your account has been compromised, please contact us immediately at quanqiutongyi3598@163.com.

5. Your Choices and Controls

You have several choices regarding the information we collect and how we use it:

5.1 Account Information

If you have created an account, you can access and update certain information in your account settings. You can also delete your account at any time through the App settings. Please note that deleting your account will permanently remove your account information and may not be recoverable.

5.2 Translation History

You can view, edit, and delete your translation history within the App. You can also disable the collection of translation history in the App settings. Please note that disabling translation history may limit certain features of the Services.

5.3 Location Information

You can control whether the App has access to your location information through your device settings. You can enable or disable location services for the App at any time.

5.4 Camera and Photo Library Access

You can control access to your camera and photo library through your device settings. Disabling access may prevent you from using certain features of the App, such as photo translation.

5.5 Cookies and Similar Technologies

You can control cookies through your browser or device settings. Please note that disabling cookies may affect the functionality of the Services.

5.6 Marketing Communications

If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions in the communications or by contacting us at quanqiutongyi3598@163.com.

6. Children's Privacy

The Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible. If you believe that we may have collected information from a child under 13, please contact us at quanqiutongyi3598@163.com.

7. Third-Party Services

The Services may contain links to third-party websites, apps, or services that are not owned or controlled by Global Translate. This Privacy Policy does not apply to such third-party services. We are not responsible for the privacy practices or content of these third-party services. We encourage you to review the privacy policies of these third-party services before providing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of the policy. We will also notify you of any material changes by posting the new Privacy Policy on the Services and, if you have provided us with your email address, by sending you an email notification. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of the Services after any changes to this Privacy Policy constitutes your acceptance of the new terms.

9. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or our privacy practices, please contact us at:

Email: quanqiutongyi3598@163.com

We will respond to your inquiry as soon as reasonably possible.

本隐私政策描述了全球翻译(Global Translate)在您使用我们的移动应用程序("应用")和服务(统称为"服务")时如何收集、使用和分享关于您的信息。使用本服务，即表示您同意按照本政策收集和使用信息。

1. 我们收集的信息

1.1 您向我们提供的信息

我们收集您在使用服务时直接向我们提供的信息。例如，当您创建账户、与我们沟通、参与调查或以其他方式与服务互动时，我们会收集信息。这些信息可能包括：

账户信息，例如您选择创建账户时的用户名、电子邮件地址和密码
个人资料信息，例如您的姓名和语言偏好
您发送给我们的通信，例如反馈、问题或支持请求
您在参与任何调查、促销或服务其他功能时提供的信息

1.2 我们自动收集的信息

当您使用我们的服务时，我们会自动收集有关您访问和使用服务的某些信息，包括：

1.2.1 使用信息

我们收集有关您如何使用服务的信息，例如您使用的功能、您采取的操作、您翻译的语言对、您翻译的文本、您的使用频率和持续时间以及您访问的时间和日期。

1.2.2 设备信息

我们收集有关您用于访问服务的设备的信息，包括硬件型号、操作系统和版本、唯一设备标识符、网络信息以及其他与设备相关的信息。

1.2.3 位置信息

除非您通过设备设置明确授予我们权限，否则我们不会收集您的精确位置信息。如果您选择为应用启用位置服务，我们可能会收集您的大致位置，以提供基于位置的功能，例如翻译当地标志或菜单。

1.2.4 相机和照片库访问

如果您使用拍照翻译功能，您可以授予应用访问设备相机或照片库的权限。我们仅访问您明确选择进行翻译的照片，未经您许可，不会访问或收集您的整个照片库。

1.2.5 语音输入

如果您使用语音输入功能，我们仅为了将其转换为文本进行翻译而收集您通过此功能提供的音频数据。处理后，我们不会存储您的音频数据，除非提供服务需要或法律要求。

1.3 通过Cookie和类似技术收集的信息

我们使用Cookie和类似跟踪技术（如像素、网络信标和设备标识符）来收集有关您使用服务的信息。Cookie是您访问网站或使用应用时放置在您设备上的小型数据文件。我们使用以下类型的Cookie：

必要Cookie：这些Cookie是服务正常运行所必需的。它们使您能够浏览服务并使用其功能。
分析Cookie：这些Cookie帮助我们了解用户如何与服务交互，通过收集有关访问者数量、访问页面和其他使用模式的信息。
功能Cookie：这些Cookie允许服务记住您的选择（例如您的语言偏好）并提供增强的、更个性化的功能。

您可以通过浏览器或设备设置控制Cookie，但请注意，禁用某些Cookie可能会影响服务的功能。

2. 我们如何使用信息

我们使用收集的信息来提供、维护和改进服务，开发新功能，并保护全球翻译和我们的用户。具体而言，我们将信息用于以下目的：

提供和改进服务，包括根据您的偏好个性化服务
处理和完成翻译
了解用户如何与服务交互并分析使用趋势
开发新功能和功能
与您沟通，包括向您发送技术通知、更新、安全警报和支持消息
回应您的评论、问题和请求
提供客户支持
检测、调查和防止欺诈交易和其他非法活动，并保护全球翻译和我们用户的权利和财产
遵守适用的法律、法规和法律程序

3. 我们如何分享信息

除本隐私政策中所述外，我们不会与第三方分享您的个人信息。

3.1 服务提供商

我们可能会与代表我们提供服务的第三方服务提供商共享信息，例如云存储提供商、分析提供商和客户支持服务。这些服务提供商仅被授权在必要时使用您的信息为我们提供这些服务，并在合同上有义务保护您信息的机密性和安全性。

3.2 翻译服务提供商

为了提供翻译服务，我们可能会与第三方翻译服务提供商共享您提交的翻译文本。这些提供商在合同上被要求仅为提供翻译服务而使用您的信息，并实施适当的安全措施来保护您的信息。

3.3 法律要求

如果我们认为披露您的信息是为了遵守适用法律、法规、法律程序或政府要求，我们可能会披露您的信息。我们也可能披露您的信息以保护全球翻译、我们的用户或其他人的权利、财产或安全，包括防止或调查与服务相关的可能不当行为。

3.4 业务转让

如果全球翻译参与合并、收购、融资、重组、破产、解散或资产出售，您的信息可能作为该交易的一部分被转让。在您的信息被转让并受不同隐私政策约束之前，我们会通知您。

3.5 汇总或匿名信息

我们可能与第三方共享不识别您的汇总或匿名信息，用于各种目的，包括研究、分析和营销。

4. 我们如何存储和保护信息

4.1 数据存储和保留

我们将收集到的关于您的信息存储在位于不同国家的安全服务器上。这些信息可能被传输到您所在国家以外的国家存储和处理，这些国家的数据保护法律可能与您所在国家的法律不同。

我们会在为您提供服务以及遵守我们的法律义务、解决争议和执行我们的协议所需的时间内保留您的信息。保留期限因信息类型和收集目的而异。在确定保留期限时，我们会考虑未经授权使用或披露您的信息可能造成的潜在危害、信息的性质和敏感性、我们处理信息的目的以及我们在适用法律下的法律义务。

4.2 安全措施

我们采取合理措施帮助保护您的信息免受丢失、盗窃、滥用以及未经授权的访问、披露、更改和破坏。这些措施包括行政、技术和物理保障措施，例如：

传输中和静态数据的加密
敏感信息的安全存储
限制谁可以访问您信息的访问控制
定期安全评估和审计
员工数据安全和隐私培训

然而，通过互联网传输或电子存储的任何方法都不是完全安全的，我们不能保证绝对安全。如果您认为您的账户已被泄露，请立即通过quanqiutongyi3598@163.com联系我们。

5. 您的选择和控制

关于我们收集的信息以及我们如何使用这些信息，您有以下几种选择：

5.1 账户信息

如果您创建了账户，您可以在账户设置中访问和更新某些信息。您也可以随时通过应用设置删除您的账户。请注意，删除您的账户将永久删除您的账户信息，并且可能无法恢复。

5.2 翻译历史

您可以在应用内查看、编辑和删除您的翻译历史。您也可以在应用设置中禁用翻译历史的收集。请注意，禁用翻译历史可能会限制服务的某些功能。

5.3 位置信息

您可以通过设备设置控制应用是否有权访问您的位置信息。您可以随时启用或禁用应用的位置服务。

5.4 相机和照片库访问

您可以通过设备设置控制对相机和照片库的访问。禁用访问可能会阻止您使用应用的某些功能，例如拍照翻译。

5.5 Cookie和类似技术

您可以通过浏览器或设备设置控制Cookie。请注意，禁用Cookie可能会影响服务的功能。

5.6 营销通信

如果您不再希望收到我们的营销通信，您可以按照通信中的说明或通过quanqiutongyi3598@163.com联系我们取消订阅。

6. 儿童隐私

本服务不面向13岁以下儿童。我们不会故意收集13岁以下儿童的个人信息。如果我们了解到我们收集了13岁以下儿童的个人信息，我们将采取措施尽快删除此类信息。如果您认为我们可能收集了13岁以下儿童的信息，请通过quanqiutongyi3598@163.com联系我们。

7. 第三方服务

本服务可能包含指向非由全球翻译拥有或控制的第三方网站、应用或服务的链接。本隐私政策不适用于此类第三方服务。我们不对这些第三方服务的隐私做法或内容负责。我们鼓励您在向这些第三方服务提供任何信息之前查看它们的隐私政策。

8. 本隐私政策的更改

我们可能会不时更新本隐私政策。更新时，我们会修改政策顶部的"最后更新"日期。我们还将通过在服务上发布新的隐私政策，以及如果您向我们提供了您的电子邮件地址，通过向您发送电子邮件通知，来通知您任何重大更改。我们鼓励您定期查看本隐私政策，以了解我们如何保护您的信息。

在本隐私政策发生任何更改后继续使用服务，即表示您接受新条款。

9. 联系我们

如果您对本隐私政策或我们的隐私做法有任何问题、疑虑或反馈，请通过以下方式联系我们：

电子邮件：quanqiutongyi3598@163.com

我们将尽快回复您的询问。